Privacy Policy – KIGUMBA DEVELOPMENT INITIATIVE LIMITED

1. Introduction

KIGUMBA DEVELOPMENT INITIATIVE LIMITED ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or use our services.

We are registered in Uganda as a Company Limited by Guarantee (Registration No. 80034681687656) and are committed to complying with the Data Protection and Privacy Act of Uganda, 2019, and other applicable data protection laws.

2. Information We Collect

We may collect and process the following categories of personal information:

Identity Data: Full name, title, date of birth, gender, and other identifying information.
Contact Data: Email address, phone number, postal address, and location.
Donation & Financial Data: Payment details, donation history, sponsorship information.
Communication Data: Records of your correspondence with us, including emails, phone calls, and messages.
Technical Data: IP address, browser type, device information, cookies, and usage data from our website.
Volunteer & Partnership Data: Skills, experience, interests, and other information relevant to volunteering or partnering with us.

3. How We Collect Your Information

We collect personal information in the following ways:

Direct Interactions: When you fill out forms on our website, donate, sponsor, volunteer, partner with us, or contact us.
Automated Technologies: When you interact with our website, we collect technical data through cookies and similar technologies.
Third Parties: When you interact with us through social media platforms, payment processors, or our partners.
Public Sources: We may collect information from publicly available sources for research and verification purposes.

4. How We Use Your Information

We use your personal information for the following purposes:

To Process Donations and Sponsorships: To process and acknowledge your contributions, issue receipts, and provide updates.
To Communicate With You: To send newsletters, updates, event invitations, and respond to your inquiries.
To Improve Our Services: To analyse website usage, evaluate program effectiveness, and enhance user experience.
To Manage Volunteering and Partnerships: To process applications, coordinate activities, and maintain records.
To Comply with Legal Obligations: To fulfil legal and regulatory requirements, including reporting obligations.
For Marketing and Fundraising: To share information about our work, events, and ways to get involved.

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: Where you have given us explicit consent to process your data for specific purposes.
Contract: Where processing is necessary for the performance of a contract with you (e.g., sponsorship agreements).
Legal Obligation: Where processing is necessary to comply with legal and regulatory requirements.
Legitimate Interest: Where processing is necessary for our legitimate interests, provided your rights do not override those interests.

6. How We Share Your Information

We will not sell, rent, or trade your personal information with third parties for marketing purposes. We may share your information with:

Service Providers: Payment processors, IT providers, event organisers, and other trusted partners who assist us.
Legal and Regulatory Authorities: When required by law, court order, or to protect our rights and safety.
Our Partners: With your consent, we may share information with our implementing partners for program coordination.

All third-party service providers are required to maintain the confidentiality and security of your personal information.

7. International Transfers

We may transfer your personal information to service providers located outside Uganda. When we do, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.

10. Your Rights

Under the Data Protection and Privacy Act of Uganda, you have the following rights:

Right to Access: You have the right to request access to your personal information.
Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
Right to Erasure: You have the right to request deletion of your personal information, subject to legal obligations.
Right to Restriction: You have the right to request restriction of processing in certain circumstances.
Right to Object: You have the right to object to processing based on legitimate interests.
Right to Withdraw Consent: You have the right to withdraw your consent at any time.
Right to Data Portability: You have the right to request transfer of your data to another organisation.

11. Cookies and Tracking

Our website uses cookies to enhance your experience, analyse usage, and improve our services. You can control cookie preferences through your browser settings. For more details, please review our Terms of Service.

12. Children's Privacy

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected such information, please contact us.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

KIGUMBA DEVELOPMENT INITIATIVE LIMITED
P.O. Box 118112, Wakiso, Uganda
Email: privacy@kigumba-initiative.org
Phone: +256 772 238 924

Last Updated: 04 October 2026